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It is a free information and assistance service that is available to persons and their families to help them make decisions about their long term care needs. It is a state-funded program administered jointly by the Nassau County Department of Senior Citizen Affairs and the Nassau County Department of Social Services.
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Long term care refers to medical and non-medical support services needed to improve or maintain ones’ health and/or daily function. Such services may be provided in individuals’ homes or other community based and residential settings. Long term care does not include the sale of long term care insurance policies.
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Help may be provided to adults and children with disabilities and their families. Also, help may be provided to the elderly and their families.
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Each benefit, program and/or service has a set of requirements that must be met before a person can receive help. For example, age, income, type and degree of disability will be looked at. Nassau*NYConnects provides descriptions of what services may be available and contact information.
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Information is made easy to find and receive with just a click of the mouse or a phone call. You can be directed to the programs and services in your community.
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In person:
Nassau*NYConnects
60 Charles Lindbergh Boulevard
Suite 260
Uniondale, NY 11553-3691
By Phone:
516-227-8900
By TTY:
516-227-8926
By Fax:
516-227-8973
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Nassau*New York Connects does not provide direct financial aid in the form of cash or checks issued directly to persons who need financial help.
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There are programs that provide assistance for people who need to make essential repairs to their homes or modifications in order to make them more accessible. For more information, please contact the town in which you live. If you live in the Town of Hempstead, please contact the Department of Planning and Economic Development at (516)538-7100. If you live in the Town of North Hempstead, please call the Community Development Agency at (516)869-7670. If you live in the Town of Oyster Bay, please call Intergovernmental Affairs at (516)624-6170. Age, income, disability or other eligibility requirements will apply.
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Some type of financial help may be available from the various insurance sources available. Contact the Nassau County Department of Social Services at (516)227-8395. The type of financial help that may be available depends on your income and the nature of the bills and age, income, disability or other eligibility requirements will apply.
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The Home Energy Assistance Program (HEAP) is federally funded and is available through Nassau County Department of Senior Citizen Affairs (516-227-7386) for persons 60 years and older and some SSI or Social Security Disability persons. All other people should contact EAC, Inc. (516-624-6170) for assistance with heating bills. The type of assistance available depends on your income.
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Family and Children’s Association offers a family financial counseling program. They also provide a program which provides financial counseling for senior citizens. Please call 516-485-3425, extension 221 for more information about the programs and to make an appointment. Both day and evening appointments are available. The programs offer information and assistance to enable families and seniors to resolve financial problems. This program does not provide direct financial aid in the form of cash or checks issued directly to persons who need financial help.
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Nassau County's Health Insurance Information, Counseling, and Assistance Program (HIICAP) can assist with some health insurance questions. Contact Family and Children’s Association (FCA) Insurance and Financial Counseling Program (516-485-3754) for help with HIICAP.
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Medicaid provides assistance to individuals and families. It is based on income and resources, not on age. Medicaid provides assistance to people who do not have the means to pay for medical care. People who are eligible include people in receipt of SSI (Supplemental Security Income), Public Assistance and those that meet the eligibility criteria. Applications can be obtained in person at the Nassau County Department of Social Services at 60 Charles Lindbergh Boulevard, Uniondale, NY 11553-3656 or by calling 516-227-8000 for an application to be mailed to you. Medicaid does not pay money to you; instead, if you qualify for aid, it sends payments directly to your health care providers.
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Medicaid is a state administered program and each state sets its own guidelines regarding eligibility and services. Please contact the Nassau County Department of Social Services at 60 Charles Lindbergh Boulevard, Uniondale, NY 11553-3656 (516)227-8000. You may also contact the New York State Department of Health Consumer Medicaid Co-Payment Hotline 1-800-541-2831 or the Medicaid Newborn Helpline 1-877-463-7680.
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Medicare is a Health Insurance Program for people age 65 or older, some disabled people under age 65, and people of all ages with End-Stage Renal Disease (permanent kidney failure treated with dialysis or a transplant).
Application for Medicare is done at a local Social Security Benefits Office. Offices on Long Island are located in Freeport, Long Beach, Melville, and Mineola. Please call 1-800-772-1213 for address, telephone, and other information. Medicare is based on age and type of disability.
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For general Medicare information, ordering Medicare booklets, and information about health plans, contact 1-800-MEDICARE (1-800-633-4227) 24 hours a day, 7 days a week for assistance. English and Spanish-speaking customer service representatives at this number can answer questions about the Original Medicare Plan and provide up-to-date information regarding the health plans available in your area.
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