Questions About Vision Care Benefits:  Davis Vision

How do I receive vision care services?

What services am I entitled to receive with the plan if I use a participating provider?

What are my dependents entitled to receive with the plan if they use a participating provider?

How do I locate a participating provider?

Must I use a participating provider?

Will I receive the same benefits if I use a non-participating provider?

Q:  How do I receive vision care services?
A:  You must obtain a voucher by calling 1-800-999-5431 or accessing the Davis Vision Web site. After you receive your voucher, which is valid for 45 days, you may make an appointment with the provider of your choice. 

Q:  What services am I entitled to receive with the plan if I use a participating provider?
A:  Every twenty-four (24) months, you are entitled to a comprehensive eye examination, two (2) complete pairs of eyeglasses or contact lenses and one (1) pair of single vision eyeglasses. You also may be entitled to one pair of Visual Display Terminal(“VDT”) glasses.  Speak to your department’s Human Resource Officer for eligibility requirements.

Q:  What are my dependents entitled to receive with the plan if they use a participating provider?
A:  Every twenty-four (24) months, your eligible dependents are entitled to a comprehensive eye examination and one (1) pair of eyeglasses or contact lenses.

Q:  How do I locate a participating provider?
A:  Call 1-800-999-5431 or check www.davisvision.com for a listing of participating providers.

Q:  Must I use a participating provider?
A:  No, you may use any provider.

Q:  Will I receive the same benefits if I use a non-participating provider?
A:  No, you will be responsible for paying the non-participating provider for all services.  You may submit a claim for reimbursement of the cost of an eye examination and one (1) pair of eyeglasses or contact lenses up to the following maximums: