POLICE AUDIT FINDS HIGH LEVELS
OF OVERTIME AND
TOO MANY OFFICERS STILL PERFORMING CLERICAL
TASKS
Crossing Guards Underutilized
During School Recess, Obsolete Technology Cited
An audit of Nassau County’s 8th police precinct
by County Comptroller Howard S. Weitzman has found
that, even after previous audits highlighted the problem,
too many police officers are still assigned to clerical
positions rather than patrol duties. The report
also found high levels of overtime, extensive use of
obsolete technology, and the underutilization of 68
crossing guards.
The report says that 2004 overtime
costs, in the 8th precinct and department-wide, more
than doubled from levels only two years earlier,
despite new contracts with the Patrolmen’s Benevolent Association that
allowed a reduction in the number of patrols and required
officers to work an additional 48 hours per year. The
upward trend continued in 2005, during which overtime
department-wide totaled nearly $53 million, up from
$46.6 million in 2004. Despite the increase in
overtime pay and the addition of nearly 300 new personnel
since 2002, Comptroller Weitzman noted that total police
payroll costs have increased only modestly to a projected
$380 million in 2005, an average increase of about
2 percent per year since 2002.
The audit also found underutilization of 68 crossing
guards and extensive use of obsolete technology, slowing
administrative functions and resulting in duplication
of effort.
“Nassau has one of the finest police departments
in the country,” Comptroller Weitzman said. “It’s
no coincidence that it also has the lowest crime rate
of any municipality of its size in the nation. But
that doesn’t mean we can afford to operate inefficiently
or waste money paying highly-trained police officers
to do the work of clerks or junior accountants.”
The report identifies five clerical/administrative
positions currently filled by sworn police officers
in the precinct that could be filled by civilians. If
more clerical tasks were performed by civilians, the
8th precinct could potentially save as much as $325,000
per year, the audit found.
Although the audit focused on a single precinct, the
report found that other precincts maintain similar
numbers of clerical positions filled by police officers. If
such positions were
civilianized throughout the department, the audit concludes,
potential savings could approximate $3.45 million.
Auditors found “no substantive difference in
duties performed by administrative police officers
and work normally performed by civilian clerical personnel. The
duties carried out by these officers involve clerical
duties that do not require the specialized skills of
a police officer,” according to the report.
“In our previous audits of the police department
in October 2002 and January 2004, we found that highly-trained
county police officers held positions in the Police
Communications Bureau and three police administrative
commands that could be easily filled by civilians at
considerably lower salaries,” Comptroller Weitzman
said. “Given the magnitude of dollars involved,
the department needs to move faster to place civilians
in these spots and redeploy police officers to perform
actual police functions.”
Nevertheless, the Comptroller
noted that, following the current audit, the Police
Department did succeed in civilianizing a number
of clerical functions formerly performed by police
officers in each of the department’s
precincts and various other commands. “I
commend the administration for negotiating these changes
with the Patrolmen’s Benevolent Association,
as they will result in substantial cost savings. I
urge the administration to pursue additional civilianization
of clerical functions, as outlined in the audit.”
Under the terms of a 2003 arbitration
agreement, the department was to civilianize 50 police
positions in 2004, with 50 more scheduled for 2005. The
Police Department has not yet been able to document
fully the number of officers redeployed from clerical
tasks.
The increase in overtime in
the 8th police precinct mirrors that of the department
as a whole, in which overtime costs more than doubled
between 2002 and 2004. Despite
concessions on ‘minimum manning’ by the
PBA, police overtime is still trending higher, the
Comptroller noted. The audit reported that the
8th precinct spent approximately $2.5 million on overtime
in 2004; the total cost of overtime for all precincts
that year was nearly $24 million.
Total departmental overtime
costs (including figures from headquarters and all
police districts) grew from $46.6 million in 2004
to $52.9 million in 2005. Comptroller
Weitzman noted, however, that the administration’s
ability to maintain relatively stable total payroll
costs in the department over the past four years, despite
adding 300 new personnel, was a “significant
achievement.”
“Two major factors contribute to the current
high level of police overtime,” Comptroller Weitzman
said: “staffing levels and the use of overtime
as an alternative to hiring new officers.
“Ever since Nassau’s fiscal crisis, there
has been a debate about appropriate levels of police
staffing. The current police contract dictates
the number of officers to be deployed on patrols. The
administration has reduced the number of required patrols – but
so far not enough to offset the overtime resulting
from the decreasing numbers of staff due to attrition. I
urge the
administration to continue working to negotiate changes
in minimum staffing requirements with the PBA, which
would give precinct commanders greater flexibility
in assigning officers, and allow them, in some cases
at least, to avoid unnecessary overtime.
“The administration has stated a preference
for overtime over new hiring,” he continued. “Certainly
they are justified in their concerns about the county’s
growing liability for health care benefits – which
constitutes one of the biggest clouds on the county’s
financial horizon. But the debate about overtime
vs. hiring cannot be properly resolved until we have
the results of the consultant study on Nassau’s
police staffing needs, which will be conducted this
year. That study must include a cost/benefit
analysis of overtime vs. hiring, so that the county
can move forward on this issue. Ultimately,
I hope that this study will allow us to end the debate
on the proper level of staffing for the Nassau County
Police Department.”
In addition to the findings on overtime and civilianization,
auditors found numerous instances of obsolete technology
creating administrative bottlenecks and duplication
of effort, and underutilization and poor time controls
over 68 part-time school crossing guards who report
to the precinct.
Technology deficiencies: A
review of technology used by the precinct – and typical
of the department as a whole – found continued
reliance on obsolete systems and frequent duplication
of effort. For example, data such as traffic
summonses are entered both manually and by computer. Other
technology problems abounded:
- The precinct still does not
have “caller
ID” on its phones, a feature readily available
to the general public. The 911 Center at the
Police Communications Bureau, by contrast, employs
both automatic number and location indicator technology.
- The department still cannot
track the location of police cars with Automatic
Vehicle Locator (AVL) technology, a deficiency
noted in the Comptroller’s
January 2004 audit of the Police Communications Bureau.
- The department continues
to rely on manual methods of compiling crime data
for input into the Nass-Stat system, which provides
analysis of crime statistics and trends. The information required
is contained in the department's data collection
system, known as Swift Justice. It is
not currently possible to download the information
in the Swift Justice system, however, for use in
the Nass-Stat system. A replacement system
is currently under consideration.
“We note
that the department has several major initiatives under
way to address these technological deficiencies, and
we endorse their efforts,” Comptroller
Weitzman said. The new programs include a new computer-aided dispatch
system, which will include Automatic Vehicle Location (expected in 2007); a
new records management system (expected in 2007); and installation of laptop
computers in patrol vehicles (expected to be in all vehicles in 2008).
Crossing Guards: The
audit found underutilization of crossing guards and
an absence of controls over their attendance. During
the audited period (January 2001 through December
2004), the precinct employed 68 crossing guards,
most of whom work 20 hours per week, at an annual
cost of $1.4 million. (Overall,
the department currently employs 454 crossing guards.)
During school vacations – approximately 13-14
weeks per year – crossing guards (except for
those on “summer school” duty) report to
the police precinct, but are given little or nothing
to do. Those reporting to work remain without
any assignments for four hours, then leave.
“Crossing guards perform a very important service
and are valued by their communities,” Comptroller
Weitzman said. “They are generally dedicated,
reporting to work under all weather conditions, and
do an outstanding job of keeping our children safe. But,
as our audit shows, the police department needs to
do a better job in utilizing the crossing guards when
schools are closed.”
A review of time records for
a sample day in February 2004, during the winter
school recess, found that many of the crossing guards
were underutilized, he said. “In
fact, on that sample day, there were no records of
the whereabouts of 26 of them. In other words,
the employees were being paid with no proof that they
had reported to work. Those who were present
on that day were observed to have no assignments.
“If there is no real work for them at those
times,” he added, “we recommend that they
be placed on standby status, and paid for two hours
a day, as provided for in the CSEA contract.” Such
a policy could save approximately $14,000 in salary
expenses per week, the audit says.
The 8th precinct is headquartered
in Bethpage and serves an area in the southeastern
part of the county.
The
full audit report can be read
or downloaded by clicking on the link below.
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