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Office of Consumer Affairs

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Commissioner's Office Responsibilities

The Commissioner’s Office is responsible for the overall administration of the Office of Consumer Affairs, as authorized by Article XXI of the Nassau County Administrative Code. The office provides the following services:

Supervises the operation of all divisions: Weights and Measures, Licensing, Investigation of Complaints, Taxi and Limousine Commission and Information and Education.

Initiates and hold hearings on local consumer protection legislation and regulations. Responds to economic crises. Meets with industry.

Conducts Administrative Hearings on violations of consumer protection laws, including suspension and revocation of licenses.

Speaks on behalf of Nassau consumers at hearings and meetings of legislators and other consumer protection officials, state, federal and other municipalities.

Maintains liaison with District Attorney, County Attorney; N.Y. State Attorney General, Public Service Commission, Consumer Protection Board, Departments of Energy, Taxation, Environmental Conservation; U.S. Product Safety Commission, Food and Drug Administration, Environmental Protection Agency, and others concerned with consumer issues.

Supports state and federal consumer legislation.

Maintains all personnel records and employee files. Prepares and maintains attendance and payroll records, requisitions and claims.

Conducts an outreach program to keep consumers educated and informed on their rights and responsibilities, the protections provided by this Office, and current consumer issues.