DSS Home
Directions
Directory
What We Do
Adult Services
AIDS Services
Child Protective Services
Child Support Enforcement
Community Outreach
Day Care
Deadbeat Parent List
Domestic Violence
Emergency Services
Employment for Temporary Assistance Clients
Fraud
Frequently Asked Questions (FAQ)
Home Energy Assistance Program (HEAP)
Housing and Homeless Prevention
Human Resources
Information, Resource and Referral Services (IRRS)
Medicaid
Medicaid Managed Care
Services to Children and Families
Supplemental Nutrition Assistance Program (SNAP)
Temporary Assistance
Volunteer Services
News Releases
City, Town & Village Governments
New York State Government
U.S. Government

Social Services
translate_icon
Breadcrumb Start you are here >Home/Child Support Enforcement

CHILD SUPPORT ENFORCEMENT

For further information please call 1-888-208-4485

Child support services are available to any parent, guardian, or caretaker of a child for whom child support is needed.  If you are applying for Public Assistance, or Medicaid, filing for child support from the non-custodial parents is part of the application process.  If you are an applicant for, or a recipient of Public Assistance for a child, child support services are automatically provided unless seeking child support may result in physical or emotional harm to you or your child. 

The Nassau County Office of Child Support Enforcement can work with you to:

  • Locate a non-custodial parent.
  • Establish paternity for a child: We can help you establish paternity by assisting both parents with the signing of a voluntary acknowledgment of paternity or through family court by filing a petition to establish paternity. We also arrange for genetic marker or DNA testing to aid in making a determination about paternity if needed.
  • Obtain a support order from court for a child, including a provision for health care coverage.
  • Enforce unpaid child support:  All individuals obligated to pay a child support obligation through the Nassau County Office of Child Support Enforcement are subject to any and all enforcement measures available, as criteria is met.
  • Review your support order for an increased support order based on a cost of living adjustment.
  • Modify your child support order based on changes in circumstances.
  • The above services can be applied to orders originating in other states and reciprocal countries.
    Please note:  The nature, extent, amount and duration of current payments and other obligations of support, and the enforcement and payment of arrears, are determined by the laws of the state that issues the order.

The Basic Support Award

Paid by the non-custodial parent is set at a percentage of combined parental income, depending on how many children are involved:

1 child 17%
2 children 25%
3 children 29%
4 children 31%
5 or more at least 35%

Percentages: The percentage guideline is applied to almost all parental earnings up to $136,000 (minus certain local and social security tax amounts). This includes worker's compensation, disability payments, unemployment benefits, social security payments, and many other forms of income. After $136,000, the court can choose whether or not to use the percentage guidelines, and it may consider other factors in setting the full support award.

Under certain circumstances, the court may disregard the percentage guidelines and award a different amount. In such instances, the court must provide specific reasons in writing.

The court must increase the basic support award to cover any health care expenses not covered by insurance. The basic award must also be increased to cover reasonable childcare expenses if the custodial parent is working, or in school, or in a vocational training program. In addition, the court may increase the basic award to cover the reasonable education expenses of the child. The non-custodial parent's contribution toward these expenses will be based on both parents' incomes.

When calling or visiting the Child Support Enforcement office, please be prepared to provide as much information about yourself, the child(ren), and the non-custodial parent as you can. 

Provide the non-custodial parent's:

  • full name and date of birth.
  • current or last known address and phone number.
  • social security number (look on old pay stubs, tax, military, or medical records).
  • income information (tax records, pay stubs, bank and business records).

Provide other Supporting Documentation:

  • Personal Identification
  • Birth Certificate(s) of child(ren) to be included in the support order
  • Signed acknowledgment of paternity or order of filiation for each child to be included in the support order (as applicable)
  • Your marriage license.
  • Signed divorce decree, separation agreement, and any stipulations (if applicable)
  • Any signed child support orders you may have (certified copies are preferred, if possible)
  • Any child support payment records that you may have
  • Your income information (tax records, pay stubs, bank records)
  • Information about your child-related expenses (child care) and the child's special
    (medical and educational) needs.

Please note you will be asked to submit four (4) copies of all supporting documentation if a petition is filed.

If you wish to obtain further information regarding our services or need help in filing a child support petition please visit our main office located at the following address:

Nassau County Department of Social Services
60 Charles Lindbergh Blvd. Suite #160
Uniondale, New York 11553-3656

Office hours at this location are as follows:
Monday – Friday 9:00 AM – 4:00 PM
(Please arrive before 3:15 PM if you wish to file your petition on the same day.)

Appointments are not necessary. All phone inquiries should be made to:

Child Support Customer Service Department:
1-888-208-4485

Teletypewriter (TTY) number: 1-866-875-9975
Video Relay Service (VRS): VRS information is available at http://www.fcc.gov/cgb/dro/trs_providers.html

Phone calls are answered between the hours of 8:00am and 7:00pm. Monday through Friday.
Our fax number is: (516) 227-8434.

E-mails are also accepted in Nassau County: CSEWEBNassau@dfa.state.ny.us

Additional information can also be obtained by visiting the New York State Child Support website at newyorkchildsupport.com.

***Effective October 1, 2008, New York State will be implementing the federal law that requires each state to charge an annual fee of $25 for child support services. This fee applies only to parents who have never received public assistance benefits and who have a case with more than $500 in support collected during the federal fiscal year. ***

Help ongoing federal efforts to bring fugitive “deadbeat parents” to justice
Click Here