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Consumer Affairs Jurisdiction

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Handled By The Nassau County Office Of Consumer Affairs

Problems with UTILITIES (including PHONES), BANKING, MORTGAGES, and INSURANCE are handled by the following agencies. You may contact them at the following addresses and phone numbers.


Utilities - Phones, Water, Gas, Electric

New York State Public Service Commission
99 Church St.
New York, NY, 10007

Insurance - Home, Health & Auto

New York State Dept. of Insurance
Consumer Services Bureau
25 Beaver Street 5th Floor
New York, NY, 10004
212-480-6400 or 800-342-3736

Banking and Mortgages

New York State Banking Department
Division of Consumer Affairs
1State St.
New York, NY 10004


The towns, cities, and villages in Nassau County license PLUMBERS and ELECTRICIANS. Contact your local city, town or village concerning problems in those fields.

PLEASE BE ADVISED THAT WE DO NOT HANDLE COMPLAINTS ON BUSINESSES LOCATED OUTSIDE OF NASSAU COUNTY. (Example: Something purchased through the mail or Internet from a company in another state.)

If you live in SUFFOLK COUNTY or NEW YORK CITY and your complaint involves a business located OUTSIDE OF NASSAU COUNTY we cannot handle your complaint.

We cannot handle your home improvement complaint if the house is NOT in Nassau County. Please contact the Consumer Affairs Office where the home is located.


Consumer Complaint Form