FAQ

 What are the requirements?

Eligibility is determined by the number of household occupants and total household income. Total household income of participants in the rehabilitation program must not exceed 80% of the median income, adjusted for household size, for their area as set forth by the U.S. Department of Housing and Urban Development (HUD).  

What kind of repairs do you do?

Residential rehabilitation activities focus on weatherization (roofs, boilers, energy efficient windows, lead paint remediation) needs and assisting disabled individuals with home modifications. Rehabilitation Funds are NOT FOR DECORATIVE CHANGES. Nassau County will perform a home inspection to determine the extent of the qualified home repairs

 Can I pick the color, style and quality of items to be renovated?

Yes. Homeowners have a choice of selection from the contractor's brands and materials.

 Can I upgrade these items to a name brand of my choice if I wish?

Yes, however the homeowner must make the request in writing to this office and if approved, the homeowner is responsible for the difference in price when deviating from the standard brand.

 What happens if I don't approve the contractor's workmanship?

A Nassau County housing Inspector will monitor the rehabilitation project with periodic inspections from beginning to end. A final inspection is also performed for completion approval. In the event that an issue arises regarding workmanship, it is at the inspector's discretion to determine if the work is acceptable.

 Can I pick the contractor to do the work?

No. The county has a list of pre-approved licensed home improvement contractors who will bid on the proposed work. The contractor who provides the winning bid will be awarded the project.

 How long will the project last?

Generally the work is completed within several weeks after the contracts have been signed. Each project is different and the amount of work and weather conditions may extend a project. The entire project is generally completed within ninety (90) days.  

Is there a warranty for the work performed?

Yes. The items and labor have a two (2) year warranty.

 Who do I call if I have a defective product or installation problem?

The homeowner should contact the home improvement contractor who performed the work. If the contractor does not respond in a timely manner, you may contact a representative from the Nassau County Office of Community Development.  

What is a 5 – year recapture Note and Mortgage?

The rehabilitation grant funds are essentially a deferred payment non interest loan to assist the homeowner in renovations. If the home is kept in compliance maintained as the homeowner's primary residence, not sold or transferred during the five year recapture time period, the loan is forgiven and no payments will be required.