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- About Investigations and Complaints
As authorized by Local Law 9-l967, Local Law 2-l970 and the N.Y.S. General Business Law, the Investigations and Complaints Division provides consumer protection to Nassau residents and regulates unfair, deceptive and unconscionable trade practices. This division provides the following services:
Department of Consumer Affairs
240 Old Country Rd
3rd Floor
Mineola, New York 11501
(516) 571-2600
Directions
Front Desk Hours: 9:00 A.M. – 4:30 P.M.
* Must be signed in by 4:15 P.M.
During the lunch hours of 12:00 P.M. to 2:00 P.M., there will be only one Front Desk representative available. Thank you for your patience.
*See Consumer Resources for information on new NYS Credit Card Surcharge Law.
*See Licensing/Registrations for Information on the Fingerprinting Requirement For Home Improvement Contractors (Effective Date To Be Announced).