Behavioral Health Helpline

Nassau County Mobile Crisis Team

The Team comes to you!

The Mobile Crisis team consists of licensed professional social workers and nurses who are specially trained to help individuals, and their families, with mental health problems.

If you or a family member is experiencing a mental health crisis call the Team.  Social workers and nurses travel to homes, schools, work-sites and other locations in Nassau County.

The Team responds in the same day and provides supportive crisis intervention for children and adults who are experiencing an emotional disturbance, interpersonal crisis or psychiatric emergency.

Calling the Team is an alternative to calling the police or driving to a psychiatric emergency room when an individual is in crisis. 

Team members assess individuals in their environment and evaluate their psychological condition.

The Team will make a referral to the most appropriate program, resource or facility to ensure the safety and wellbeing of the individual.

In addition, the Team will follow up on all referrals to ensure that they took place, and to assist with any barriers or obstacles to getting treatment.

To access the Mobile Crisis Team call 227-TALK (227-8255).  A social worker will take some information and a member of the Team will call you back for a brief telephone intake.

The Mobile Crisis Team responds seven days a week from 10:00am to 11:00pm.

From 11:00pm to 10:00am crisis counselors are available to speak with on the phone and the Mobile Crisis Team will follow up with callers the next day.

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Do You Have Mental Health Concerns?

Are You Worried About Substance Use?

We Can Help
Mobile Crisis Intervention Team for Adults and Children516 227-TALK (8255)
911 Emergency ServicesDial 911
Nassau University Medical Center Psychiatric Emergency Room516 572 - 4775

NUMC Chemical Dependency Detoxification (DETOX) Unit516 572 - 6394

Intensive In-Home Services for Family and Children:
South Shore Child Guidance Center516 868 - 3030

Crisis Residential Services for Children:
Mental Health Association of Nassau County516 489 - 0100 Ext. 1318
Sagamore Children’s Center631 370 - 1701

Crisis Residential Services for Adults:
Angelo J. Melillo Center for Mental Health516 676 - 2388
Central Nassau Guidance and Counseling Center516 822 - 6111
Pilgrim Psychiatric Center631 761 - 2928

Residential Respite for Chemical Dependency Disorders:
Maryhaven Center of Hope – New Hope516 546 - 7070 Option 3


Suicide & Crisis Lifeline: Dial 988 or text Got5 to 741741
Ayuda En Español
Info For Deaf & Hard of Hearing

Crisis Text Line: Text GOT5 to 741741 or Got5U to 741741 if you’re a college student.
Anonymous texting service is available 24/7.
New York State Office of Mental Health has partnered with Crisis Text Line, for 24/7 anonymous texting service.

For Help and Hope call 1-877-8-HOPENY (467369) or text HOPENY
Need help? You are not alone. New York’s 24/7 substance use and gambling hotline can help.