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Before filling out a consumer complaint form, make sure it is a topic handled by the Nassau County Office of Consumer Affairs. Problems with utilities including phones, banking, mortgages, and insurance are handled by the following agencies. You may contact them at the following addresses and phone numbers.
The towns, cities, and villages in Nassau County license PLUMBERS and ELECTRICIANS. Contact your local city, town, or village concerning problems in those fields.
Please be advised that we do not handle complaints on businesses located outside of Nassau County. An example of this would be something purchased through the mail or internet from a company in another state.
If you live in Suffolk County or New York City and your complaint involves a business located outside of Nassau County we cannot handle your complaint.
We cannot handle your home improvement complaint if the house is not in Nassau County. Please contact the Consumer Affairs Office where the home is located.
The Consumer Affairs Front Desk will be closed from 12pm to 2pm on Friday, December 15, 2023 for Staff Development.
Department of Consumer Affairs
240 Old Country Rd
3rd Floor
Mineola, New York 11501
(516) 571-2600
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