Before filling out a consumer complaint form, make sure it is a topic handled by the Nassau County Office of Consumer Affairs. Problems with utilities including phones, banking, mortgages, and insurance are handled by the following agencies. You may contact them at the following addresses and phone numbers.
Banking & Mortgages New York State Department of Financial Services Consumer Assistance Unit One State Street New York, NY 10004 Ph: 800-342-3736
Insurance - Home, Health & Auto New York State Department of Financial Services Consumer Assistance Unit One Commerce Plaza Albany, NY 12257 Ph: 800-342-3736
Plumbers & Electricians The towns, cities, and villages in Nassau County license plumbers and electricians. Contact your local city, town, or village concerning problems in those fields.
Utilities - Phones, Water, Gas, Electric, Cable New York State Public Service Commission 125 East Bethpage Rd. Plainview, NY 11803 Ph: 800-342-3377
Please be advised that we do not handle complaints on businesses located outside of Nassau County. An example of this would be something purchased through the mail or internet from a company in another state.
If you live in Suffolk County or New York City and your complaint involves a business located outside of Nassau County we cannot handle your complaint.
We cannot handle your home improvement complaint if the house is not in Nassau County. Please contact the Consumer Affairs Office where the home is located.