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Nassau County, NY
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  4. Consumer Resources

Consumer Resources

Consumer Affairs- Hammer ImageInformation for Consumers

Who Must Be Licensed

Consumer Checklist for Home Improvement Contractors (PDF)

FOIL Requests

Home Improvement Contractor Complaints

About Licensing

Frequently Asked Questions

Consumer Complaint Form

Consumer Affairs- Handcuffs imageAlerts, Warnings & Scams



Consumer Affairs- education image Information & Education

Speakers Bureau

Consumer Action Handbook

Consumer Affairs - Taxi and Limusine Ops Taxi & Limousine Operators

About TLC

Passenger Information

TLC Frequently Asked Questions

Consumers Affairs- Seniors Image Seniors

Identity Theft Prevention

Consumer Complaint Form

Holiday Gift Card Scam 

Consumer Affairs- Complaint image Responding to Complaints

Consumer Complaint Form

Banking and Mortgage Complaints

Car Dealership Complaints

Employees Complaints

Gas Station Complaints

Grocery Store Complaints

Health Club Complaints

Home Improvement Contractor Complaints

Plumber and Electrician Complaints

Sales Tax Complaints

Other Complaints

Contact Us

  1. The Consumer Affairs Front Desk will be closed from 12pm to 2pm on Friday, December 15, 2023 for Staff Development.

    John Capece

    Commissioner

    Department of Consumer Affairs

    240 Old Country Rd
    3rd Floor
    Mineola, New York 11501
    (516) 571-2600
    Directions

    LIE to Exit 37. Drive South on Willis Avenue to Old Country Road. We are on the corner of Old Country Road and County Seat Drive.

    Contact Form


  1. Consumer Affairs Home
  2. Make a Payment
  3. Search Businesses With Valid Licenses
  4. Smart Sprinkler System Rebate Program
  5. Commissioner
    1. Welcome
    2. Commissioner's Office Responsibilities
    3. Directions
  6. Investigations & Complaints
    1. About Investigations and Complaints
    2. Common Complaint Issues
      1. Banking and Mortgage Complaints
      2. Car Dealership Complaints
      3. Complaints About Employees
      4. Expiration Date Complaints
      5. Gas Station Complaints
      6. Grocery Store Complaints
      7. Health Club Complaints
      8. Home Improvement Contractor Complaints
      9. Plumber and Electrician Complaints
      10. Sales Tax Complaints
      11. Other
      12. Complaints About Employees
    3. Consumer Affairs Jurisdiction
    4. Consumer Complaint Form
    5. Identity Theft
  7. Licensing / Registrations
    1. About Licensing
    2. Checklist Home Improvement Contractor (PDF)
    3. Renewing a License
    4. Rules & Regulations
    5. Business License Applications
    6. Consumer Checklist for Home Improvement and Repair
    7. Frequently Asked Questions
  8. Taxi & Limousine Commission
    1. Taxi and Limousine Commission Home
    2. Taxi & Limousine Board
      1. Bylaws/Rules of Order
      2. Code of Conduct
    3. Fares
    4. Licenses (For Taxi Drivers)
    5. Registration (for vehicles)
    6. Rules and Regulations
    7. Submit a Complaint
    8. FOIL Requests
  9. Weights & Measures
    1. About Weights & Measures
    2. Measurement Devices & Scales
    3. Weights & Measures Law
    4. Frequently Asked Questions
    5. Method of Sale Regulations
    6. Petroleum Products
    7. Item Unit Pricing
    8. Weights and Measures State Law
  10. Information & Education
    1. About Information and Education
    2. Foreign Based Scams
    3. Identity Theft
    4. Speakers Bureau
    5. Alerts, Warnings and Scams
      1. Holiday Gift Cards
    6. Storm Damaged Cars
  11. Legal
    1. Court Opinions from Consumer Affairs Cases
    2. Laws Enforced by Consumer Affairs
    3. Legal Procedures
    4. Public Notices
    5. Pathmark Case
    6. Stop & Shop Case
    7. Consumer Affairs Jurisdiction
  12. Foil Requests
  13. Consumer Resources
    1. Consumer Action Handbook
  14. News Releases
  15. Spotlight Media
    1. Photo Gallery
    2. Video Gallery
  16. Report Suspected Unlicensed Activity
  17. Contact
  18. Fees
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  1. Disclaimer
  1. Employment Opportunities
  1. Privacy Policy
  1. Site Map
  1. Contact Us
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